Returns & Exchanges
At FAITHCLOGS, we want you to step out in confidence; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All returned products must be in their original, unworn condition with all packaging intact to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your clogs in their original box and attach the prepaid shipping label provided via email to the outside of the package.
- 3.Ship It Back
Drop off your package at any authorized courier location; ensure you keep your tracking receipt for peace of mind during transit.
- 4.Quality Inspection & Refund
Once our warehouse team inspects your return, we will process your refund or ship your new exchange size within 5-7 business days.
